Privacy Policy

Last updated: 10/31/2025

Overview

At Parallax Solutions SL, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Information We Collect

Personal Information

  • Name and email address when you create an account
  • Profile information you choose to provide
  • Communication preferences and settings
  • Payment information (processed securely through third-party providers)

Usage Information

  • Workflow execution data and performance metrics
  • Block usage patterns and configurations
  • Platform interactions and feature usage
  • Device information and browser type
  • IP address and general location data

Content Data

  • Workflows, blocks, and handlers you create
  • Data stored in your datastores
  • Custom code and configurations
  • Documentation and comments you add

How We Use Your Information

  • Service Provision: To provide, maintain, and improve our platform services
  • Account Management: To manage your account and provide customer support
  • Communication: To send you important updates, notifications, and respond to your inquiries
  • Analytics: To analyze usage patterns and improve our platform performance
  • Security: To protect against fraud, abuse, and security threats
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party providers who assist in operating our platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you explicitly consent to sharing your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication mechanisms
  • Secure data centers and infrastructure
  • Employee training on data protection practices

Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent where processing is based on consent

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform:

  • Essential Cookies: Required for basic platform functionality
  • Analytics Cookies: Help us understand how you use our platform
  • Preference Cookies: Remember your settings and preferences
  • Security Cookies: Protect against fraud and unauthorized access

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@parallaxsolutions.org
Response Time: We will respond to your inquiry within 30 days